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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Krug

August 18, 2025

5  out of  5
rating by Mary Krug
"I had a great insurance carrier but it seemed every six months the monthly rate went up. I was looking for a new agent when Colin called. We set up a time to talk the next day. I called him and he answered right on time. I knew just by his kind nature that I would be in good hands. Besides the auto I also needed renters insurance and a jewelry rider. He presented me with a very good quote including the other coverages with State Farm and my good driving record I am now paying right at 50% less per month with the very same coverage. Colin was great and I highly recommend him."
We responded:
"Mary, we are so happy to hear that you got a great price and great insurance with Lane Madsen State Farm here in Dubuque Iowa. Thank you so much for trusting us to take care of what matters most to you. -Lane"
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sherry susan

August 10, 2025

5  out of  5
rating by sherry susan
"I just signed up with State Farm, so far so good, the real review will be if I ever have to file a claim and the process that transpires, the agent I signed up through, was very kind, courteous, and respectful, spoke good clear English, was easy to understand, very detailed, and I felt very comfortable working with him"
We responded:
"Sherry, thank you so much for trusting Lane Madsen State Farm in Dubuque, Iowa for your property insurance and vehicle insurance needs! Our team had a great time getting to know you and make sure your needs were met. We look forward to continuing that service, whether it be a claim or anything in the future. -Lane"
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Autumn Burdess

August 7, 2025

5  out of  5
rating by Autumn Burdess
"State farm has aided me in all my insurance needs!"
We responded:
"Autumn, we here at Lane Madsen State Farm in Dubuque, IA are so happy to have been able to help with your insurance needs! Thank you for trusting us in your search. -Lane"
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Robert Wallace

August 4, 2025

5  out of  5
rating by Robert Wallace
"Excellent service"
We responded:
"Robert, we appreciate your feedback. Thank you for doing business and trusting us with your insurance needs here at Lane Madsen State Farm. -Lane"
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Sarah Schinke

August 4, 2025

5  out of  5
rating by Sarah Schinke
"I had a great experience with Colin at State Farm. He reached out to me very quickly, called exactly when he said he would, and thoroughly explained my car insurance options. He was patient, friendly, and extremely helpful in finding the right plan for me. I truly appreciated his professionalism and kindness throughout the process."
We responded:
"Sarah, we are so happy to hear about your amazing experience with Colin. Thank you for trusting Lane Madsen State Farm for your car insurance needs! We are happy to have you as part of the State Farm family now! -Lane"
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Jess Lauber

July 31, 2025

5  out of  5
rating by Jess Lauber
"Lane was awesome!"
We responded:
"Jess, we think you are pretty awesome too! Thank you so much for trusting our office with your insurance needs here at Lane Madsen State Farm in Dubuque Iowa. -Lane"
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Tamara Hoover

July 31, 2025

5  out of  5
rating by Tamara Hoover
"He was very helpful and he got me a better deal and I got more coverage with state farm than I did with my other insurance company and im still paying way less. He went over all the information and explained what everything was and answered all my questions. I recommend him to friends and family now."
We responded:
"Tamara, these type of reviews are what we strive for. We are so happy to hear that we were able to get you more coverage for a lower cost with State Farm here in Dubuque Iowa. Thank you for trusting Lane Madsen State Farm to take care of your insurance needs and we hope to help your friends and family in the future! -Lane"
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Lit2kLegend17- Cael Sandvick

July 24, 2025

5  out of  5
rating by Lit2kLegend17- Cael Sandvick
"Colin Schmit is the best! Highly recommend him!"
We responded:
"Cael, we couldn’t agree more! Thank you so much for trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs! -Lane"
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Jon Zdanczewicz

July 22, 2025

5  out of  5
rating by Jon Zdanczewicz
"Had a great attitude, very informative, an quick with it"
We responded:
"Jon, thank you for choosing Lane Madsen State Farm for your insurance needs! We are pleased to hear about your great experience with our team! -Lane"
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Davis Ragland

July 21, 2025

5  out of  5
rating by Davis Ragland
"Colin was extremely helpful! I highly recommend!"
We responded:
"Davis, it brings us great joy getting reviews like this! Colin was thrilled to be able to help with your insurance needs! Thank you for choosing Lane Madsen State Farm in Dubuque, IA. -Lane"
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Susan Kuehn

July 18, 2025

5  out of  5
rating by Susan Kuehn
"I worked with Gavin at State Farm for insurance on our vehicles, home and umbrella. He was so patient and understanding when I kept looking for quotes from other companies. I chose State Farm because their quotes were better than most and their reputation as a good company is in the top five insurance companies. I am very satisfied with the quotes and representative I worked with."
We responded:
"Susan, we are so thankful to be able to welcome new customers such as yourself to Lane Madsen State Farm in Dubuque, IA. Thank you for trusting our office with your home, auto, and umbrella insurance! Gavin enjoyed getting to educate and make sure you were put into a plan that fit your needs. -Lane"
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Austin Meyer

June 27, 2025

5  out of  5
rating by Austin Meyer
"The absolute best! They helped me get more coverage for less than I was paying previously, they also explained everything in great detail and made sure I understood every part of my coverage! Would recommend them to anyone who enjoys saving money and having great coverage."
We responded:
"Austin, thank you for the rave review! We are so blessed to have great customers such as yourself! Thank you for trusting Lane Madsen State Farm for your insurance needs! -Lane"
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Kimberly Carter

June 11, 2025

5  out of  5
rating by Kimberly Carter
"Lane was very helpful while exploring different auto policy options with me. He didn’t mind explaining things in detail when requested, and he was very patient while I made my decision. I switched from Progressive and now my car insurance is over $150 cheaper a month! Plus, I got to keep full coverage AND add on roadside assistance, which I couldn’t afford with Progressive. I’m coming back later to discuss Life Insurance policies with Lane and feel like I’m in good hands!"
We responded:
"Kimberly, we thank you so much for this amazing review! It was a pleasure getting to help you with your auto insurance needs well also saving you a lot of money and getting you better insurance coverages! We try our best to treat all customers like they are family so reading. This just makes us feel even better. I look forward to going over your life insurance options with you later today. Thank you for trusting Lane Madsen State Farm with your insurance needs. -Lane"
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Mike Stenseth

June 10, 2025

5  out of  5
rating by Mike Stenseth
"Easy change from our old insurance provider to our new State Farm Insurance agent. Great cost savings!"
We responded:
"Mike, we are happy to hear that your move to Lane Madsen State Farm in Dubuque Iowa was a great one! It’s even better when you get to save money and have great service. Thank you for trusting us with all of your insurance needs. -Lane"
Profile photo of Rachel Sauer

Rachel Sauer

June 8, 2025

4  out of  5
rating by Rachel Sauer
"This was a pretty fast phone call and he was able to get me insurance rt away and that was affordable. He is a very friendly person and makes it easy to talk with over the phone. He explains things and makes you feel like u truly do matter. Thanks for your great service."
We responded:
"Rachel, thank you for the review. It is always our goal to make you feel comfortable and like part of the family. Thank you for trusting us with your insurance needs at Lane Madsen State Farm. -Lane"
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Patti MacKENZIE

May 20, 2025

5  out of  5
rating by Patti MacKENZIE
"I have been with Progressive for years and through a friend heard about State Farm Insurance. I decided to use 'Ai' app, ChatGPT to research these two insurance companies and one other and State Farm Insurance ranked top! Their customer service team is fantastic and rates are the best overall."
We responded:
"Patti, We are so happy that you chose Lane Madsen State Farm for your insurance needs! We like to live up to our top tier ranking and provide top tier service to all of our customers! -Lane"
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Amanda Murphy

May 9, 2025

5  out of  5
rating by Amanda Murphy
"Lane is the shit!!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! -Lane"
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Andrea Houselog

May 9, 2025

5  out of  5
rating by Andrea Houselog
"Lane is the man!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Steph Bergfeld

May 9, 2025

5  out of  5
rating by Steph Bergfeld
"These guys are the best"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Christine Kemp

May 9, 2025

5  out of  5
rating by Christine Kemp
"Friendly staff!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Tina Jellison

May 9, 2025

5  out of  5
rating by Tina Jellison
"Had fun at community event"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Emily Schmitt

May 9, 2025

5  out of  5
rating by Emily Schmitt
"Amazing!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Brenda Martinek

May 9, 2025

5  out of  5
rating by Brenda Martinek
"Very friendly staff and great office."
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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jportz 21

May 9, 2025

5  out of  5
rating by jportz 21
"Awesome office and very friendly!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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michelle stevens

May 9, 2025

5  out of  5
rating by michelle stevens
"Awesome office space,"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "