State Farm® Insurance Agent Lane Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Marolf
October 8, 2025
5
out of
5
rating by Tyler Marolf
"All of the employees there truly care about their clients. That is the reason I got my policy through them, they don’t just go to work to collect a paycheck. My agent Nick actually reaches out to his clients and checks in with them to see how things are going every now and then, and that’s a rare thing these days. Everything was was explained to me very clearly and all of the questions I had were answered 10/10 definitely recommend them for all of your insurance needs!"
We responded:
"Tyler, we are so happy to hear about your experience with Nick in our office. It is always our goal to make sure that Our customers are taking care of the same way we would take care of our own family. We greatly appreciate you trusting us with all of your insurance needs from auto insurance to life insurance. We are happy to have such great customers such as yourself. -Lane"
Cory F
October 7, 2025
5
out of
5
rating by Cory F
"Kaylee was awesome and answered all my questions"
We responded:
"Thank you for the amazing feedback! Kaylee is a great part of our team. We appreciate you trusting Lane Madsen State Farm for your insurance needs! "
Gabrial Hanson
October 7, 2025
5
out of
5
rating by Gabrial Hanson
"As new homeowners we weren’t sure how to go about everything. Liz and Lane made things super easy. We were able to save SO MUCH with our car insurance by bundling everything. We even added life insurance which I hope we truly never need while we’re young but life is unpredictable."
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your auto, home, and life insurance needs!"
lyric leigh
October 7, 2025
5
out of
5
rating by lyric leigh
"So thankful for Lizz’s recommendation! We ended up leaving with 3 extra policies and are still paying less than just our two auto policies from our previous insurance company! Also thankful for the in depth information about our policies from lane and Collin!"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your auto and life insurance needs!"
Josh Fox
October 7, 2025
5
out of
5
rating by Josh Fox
"Very professional"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Mariah Garner
October 7, 2025
5
out of
5
rating by Mariah Garner
"Lizz was so helpful!"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Keaton Debler
October 7, 2025
5
out of
5
rating by Keaton Debler
"It was a good experience. Love this company and the people are wonderful to work with."
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Jenny Trilk
October 7, 2025
5
out of
5
rating by Jenny Trilk
"Lizz is so helpful!"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
jasper Allan
October 7, 2025
5
out of
5
rating by jasper Allan
"Lizz was amazing and communicated through the entire process."
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Kimberly Bergfeld
October 7, 2025
5
out of
5
rating by Kimberly Bergfeld
"Lizz was great and willing to take the time to compare policy prices and what their company can offer"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Dominick Perry
October 7, 2025
5
out of
5
rating by Dominick Perry
"I had such an amazing experience!!"
We responded:
"Thank you for the amazing feedback! We appreciate you trusting Lane Madsen State Farm in Dubuque, IA for your insurance needs!"
Karen Poquette
September 28, 2025
5
out of
5
rating by Karen Poquette
"Great Service and Very Professional"
We responded:
"Karen, it was a pleasure getting to help you with your auto insurance. Thank you for trusting our team at Lane Madsen State Farm in Dubuque, IA. -Lane"
Cody Hurt
September 19, 2025
5
out of
5
rating by Cody Hurt
"Very fast and really simple 👍"
We responded:
"Cody, it’s great to hear the process of switching your insurance was fast and easy. We thank you for choosing Lane Madsen State Farm in Dubuque, IA! -Lane"
Ronald Carlson
September 15, 2025
5
out of
5
rating by Ronald Carlson
"Very good to work with. Price was better than expected thanks alot 🙏"
We responded:
"Ronald, we are so glad to hear that it was a great experience working with our team to take care of your insurance needs. It always pays to have a great experience and a better price than expected. Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa. -Lane"
Jack Dunn
September 12, 2025
5
out of
5
rating by Jack Dunn
"I had the opportunity to interact with Lane and his team today. They were full of energy, willing to help, and a joy to be around!!"
We responded:
"Jack, it was a pleasure to have you in the office today. We appreciate your kind words and are glad to hear you had a great experience. -Lane"
Daniel Arellano
September 12, 2025
5
out of
5
rating by Daniel Arellano
"Was a good interaction with agent. Very helpful."
We responded:
"Thanks so much for sharing your interaction, Daniel. We are so glad that you decided to choose Lane Madsen State Farm here in Dubuque, Iowa for your insurance needs. We look forward to helping you moving forward in the future. -Lane"
ann pavek
September 10, 2025
5
out of
5
rating by ann pavek
"They were very efficient and capable and got me a great quote after moving from Minnesota to Dubuque. Very polite and knew exactly what needed to be done and understood my needs. Definitely highly recommend!"
We responded:
"Ann, we are so glad to hear that we were able to make your move here to Iowa as seamless as possible. We appreciate you trusting our Lane Madsen and State Farm team here in Dubuque, Iowa to take care of your insurance needs. Welcome to our great city! -Lane"
Jolene Anderson
September 9, 2025
5
out of
5
rating by Jolene Anderson
"Gavin was very nice and very knowledgable . He wasn't pushy at all like some agents and the price was very good compared to progressive."
We responded:
"Jolene, we are thrilled to hear about your experience with our team member, Gavin! It is great to hear that he was able to find the coverage you need for your car insurance and do so at your pace. Thank you for trusting Lane Madsen State Farm for your insurance needs. -Lane"
Patricia Brimeyer
September 6, 2025
5
out of
5
rating by Patricia Brimeyer
"Our independent agent's company ceased to cover houses & was passing us on to a subsidiary that was expensive & arrogant. They demanded written proof of purchases, raised our rates, wouldn't bundle & acted like they were doing us a big favor by accepting us rather than appreciating our business. We called Lane's office & were given a meeting w/Colin that was welcoming, helpful & productive. All our questions were answered, we ended w/a lot more coverage for a lot less money, & coverage began as we were sitting there. (Thank you. Colin!) When we told our former agent we were going w/State Farm, instead, she said, "I don't blame you.""
We responded:
"Wow! Patricia, we can’t thank you enough for this amazing review of our Lane Madsen State Farm team - primarily, Colin. It was such a pleasure to be able to help you get the coverage you needed, the process you wanted, in the time you needed, and for you to know that you have a team that is there for you now and if the worst ever happens! Thank you for trusting Lane Madsen State Farm for your home and auto insurance needs! -Lane"
Chad Petersen
August 30, 2025
5
out of
5
rating by Chad Petersen
"Friendly and knowledgeable. Had answers to all of my questions and made the whole process as simple as possible."
We responded:
"Thank you for the 5 star feedback! We appreciate you trusting our State Farm office in Dubuque, IA for your insurance needs! -Lane"
Jeffery Henderson
August 29, 2025
5
out of
5
rating by Jeffery Henderson
"Awesome customer service, straight to the point with no hassles, Definitely appreciate you Lane.."
We responded:
"Jeffery, We appreciate you trusting Lane Madsen State Farm for your insurance! It was a pleasure getting to help you and I’m glad we could make it simple and to the point. -Lane"
Andy Harvie
August 26, 2025
5
out of
5
rating by Andy Harvie
"Polite and interesting, explaining their policies"
We responded:
"Andy, we are so glad to hear that you found the conversation to be interesting when it came to finding the right insurance coverage for your needs. Thank you for trusting Lane Madsen State Farm here in Dubuque, Iowa for all of your insurance needs. -Lane"
Anonymously Itsprivate
August 24, 2025
5
out of
5
rating by Anonymously Itsprivate
"Colin was very professional and helped me lower my vehicle and renters insurance. The process was super fast on the phone. I was very happy with the help."
We responded:
"Colin is such a great asset to our team and our customers. We are so glad to hear that he was able to help get you better auto and renters insurance rates. Thank you for trusting Lane Madsen State Farm for all of your insurance needs. -Lane"
David Sharpe
August 21, 2025
5
out of
5
rating by David Sharpe
"Lane listened to my needs and quickly responded mwith appropriate insurance"
We responded:
"David, we are so glad to hear that our staff took the time to listen to your needs and take care of those for you. Thank you for trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
Mary Krug
August 18, 2025
5
out of
5
rating by Mary Krug
"I had a great insurance carrier but it seemed every six months the monthly rate went up. I was looking for a new agent when Colin called. We set up a time to talk the next day. I called him and he answered right on time. I knew just by his kind nature that I would be in good hands. Besides the auto I also needed renters insurance and a jewelry rider. He presented me with a very good quote including the other coverages with State Farm and my good driving record I am now paying right at 50% less per month with the very same coverage. Colin was great and I highly recommend him."
We responded:
"Mary, we are so happy to hear that you got a great price and great insurance with Lane Madsen State Farm here in Dubuque Iowa. Thank you so much for trusting us to take care of what matters most to you. -Lane"