State Farm® Insurance Agent Lane Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Judy Butler
November 12, 2024
5
out of
5
rating by Judy Butler
"Very good getting my car switched to these people they were very nice and helpful"
We responded:
"Judy, Thank you for sharing your experience. We are so thrilled that it was such a great process for you as we know, shopping for auto insurance can be stressful times. Welcome to the Lane Madsen State Farm family here in Dubuque Iowa. -Lane"
Michele Nelson
October 29, 2024
5
out of
5
rating by Michele Nelson
"Austin was very responsive and helped me with all my insurance needs. They were able to save me money. They were very honest and did not try to sugar coat what I needed."
We responded:
"Michele, we loving hearing that! Austin enjoyed getting to help take care of your insurance needs. Thank you for choosing Lane Madsen State Farm! -Lane"
Sandra Ruei King
October 8, 2024
5
out of
5
rating by Sandra Ruei King
"They were extremely professional and helpful, also surprisingly saved me more than 60% of auto insurance. Thank you Austin!"
We responded:
"Sandra, we are so excited to hear that! It’s always an awesome feeling when we can help someone save that much on their auto insurance. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
Mckaylea Johnson
October 7, 2024
5
out of
5
rating by Mckaylea Johnson
"Great team members and great rates!! Highly reccomend!!"
We responded:
"Thank you for sharing your experience, Mckaylea! We are happy to hear that you enjoyed working with our team and we are thankful you chose Lane Madsen State Farm in Dubuque, IA for your insurance needs. -Lane"
john cebrij
October 6, 2024
5
out of
5
rating by john cebrij
"Colten was extremely friendly and helpful. He answered all of my questions and concerns and put my worries at ease. I would certainly recommend him to anyone looking for help!"
We responded:
"John, Colten is a great asset to our customers when helping with all insurance needs. These type of reviews give us great joy and we appreciate you sharing your experience with our State Farm office in Dubuque, IA. -Lane"
Scott Murray
October 4, 2024
5
out of
5
rating by Scott Murray
"Colton was a great guy to help me get the right things for my insurance"
We responded:
"Scott, we appreciate you sharing your experience with Colten in our office here in Dubuque, IA. We are happy to hear that he was able to get you the right insurance for your needs. Thank you for choosing Lane Madsen State Farm. -Lane"
Shaniece Ruiz
October 4, 2024
5
out of
5
rating by Shaniece Ruiz
"Has been great to work with as I was switching over all my policies to Statefarm. Everything has been a smooth transition. I appreciate this team!"
We responded:
"Shaniece, we appreciate your feedback and trusting us with all of your insurance needs. All of us at Lane Madsen State Farm here in Dubuque Iowa are excited to continue to deliver. Great service for you to come. -Lane"
Shamika Carmen
October 3, 2024
5
out of
5
rating by Shamika Carmen
"I recently worked with Lane Madsen - State Farm, and I couldn’t be happier with the experience. Nick was incredibly knowledgeable and patient as he guided me through the process of getting my life insurance policy in place. He also helped me secure insurance for my mom, ensuring we understood all the options available. I highly recommend him and Lane Madsen - State Farm for anyone in need of insurance services!"
We responded:
"Shamika, thank you so much for sharing your great experience with our State Farm office here in Dubuque Iowa. Nick is a great asset to our team and customers and we are so happy to hear that he made the life insurance simple and easy for you and your mom. -Lane"
Jailan Dean
October 3, 2024
5
out of
5
rating by Jailan Dean
"Team is very caring and helpful in finding the right solutions for me and my family."
We responded:
"Jailan, thank you for sharing how great your experience was with our office here at Lane Madsen State Farm in Dubuque, Iowa. It is always our goal to take care of you and your families needs and we are happy to hear that was taken care of. -Lane"
Carla Anderson
October 3, 2024
5
out of
5
rating by Carla Anderson
"Lane’s team answered all of my questions and made sure I was well informed of my choices."
We responded:
"Carla, we are so happy to hear that your questions were answered and all of your insurance needs were taken care of. Our team here at Lane Madsen State Farm in Dubuque Iowa is excited to help you for years to come. -Lane"
Darlene Schluter
October 1, 2024
5
out of
5
rating by Darlene Schluter
"Very knowledgeable and courteous"
We responded:
"Darlene, thank you for sharing your experience and we are happy to know that our team of licensed professionals was able to provide you with the right information and do so in a way that was appreciated to the fullest extent. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa. -Lane"
Reese Sattler
October 1, 2024
5
out of
5
rating by Reese Sattler
"Colten has always exceeded my expectations of an “insurance agent.” Most agents I’ve dealt with are there to write a policy and collect a check, at least that’s what it feels like to me. Every time I have had a question regarding something he has always followed up promptly. After a short conversation it had felt like we could go golfing together and enjoy time together outside of business. I can’t recommend him and his team enough to exceed your insurance needs for you and your family. Great service! Thank you!"
We responded:
"Reese, thank you for sharing how well Colten was able to help you with your insurance needs. All of us here at Lane Madsen State Farm in Dubuque, IA are happy to work with you for years to come. -Lane "
Cheryl Muntz
October 1, 2024
5
out of
5
rating by Cheryl Muntz
"Colten Jackoniski was absolutely amazing to work with. He went that extra mile to make sure all of my questions and needs were met. Highly recommend!"
We responded:
"Cheryl, it has been a pleasure helping with your insurance needs. Colten is so helpful to our customers and team. Thank you for sharing your experience with Lane Madsen State Farm in Dubuque, IA. -Lane"
Carly Johnson
October 1, 2024
5
out of
5
rating by Carly Johnson
"Great insurance and even better staff!!"
We responded:
"Thank you for the kind words, Carly! Like a good neighbor, Lane Madsen Stare Farm is there for all of your insurance needs! -Lane "
Melissa Schick
September 30, 2024
5
out of
5
rating by Melissa Schick
"Colten was the best! Very knowledgeable and fun to talk to. Highly recommend Lane Madsen Agency"
We responded:
"Melissa, we can’t say enough great things about Colten and his ability to help our customers! Thank you for choosing Lane Madsen State Farm in Dubuque, IA for your insurance needs. -Lane"
dawn stelpflug
September 30, 2024
5
out of
5
rating by dawn stelpflug
"Colten was able to help me out. He was able to answer all my questions. I appreciated his help."
We responded:
"Dawn, we are so happy to hear Colten was able to help with all of your insurance needs. Thanks for choosing Lane Madsen State Farm in Dubuque, IA. -Lane"
Leah Balsbaugh
September 30, 2024
5
out of
5
rating by Leah Balsbaugh
"Awesome service! Special shoutout to Colin!"
We responded:
"Leah, Colin is such a great asset for our State Farm agency team and our customers. We appreciate your business. -Lane"
Marcus Martin
September 30, 2024
5
out of
5
rating by Marcus Martin
"Switching over to State Farm was great for me. Colton cut my previous rate in half. In addition to that, he took the time to explain all of the benefits State Farm Provided. It was nice to speak to someone in person to answer any questions, and also elaborate on my options. I went from auto paying a bill every month to faceless company, to being much more comfortable with an insurance provider that I can personally call anytime with any concerns."
We responded:
"Marcus, thank you for sharing your great experience with Colten. Our office here at Lane Madsen State Farm in Dubuque Iowa strives to provide the best customer service and options that fit your goals and budget. We look forward to helping you with your insurance needs throughout the years. -Lane"
Kirsten Schmit
September 30, 2024
5
out of
5
rating by Kirsten Schmit
"We have been extremely pleased with State Farm Insurance! The ease of making policy changes and the great customer service make all the difference."
We responded:
"Kristen, we are so thrilled to hear about your great experience when shopping for insurance with Lane Madsen State Farm here in Dubuque, Iowa. Thank you for trusting our agency with your insurance needs. -Lane"
First Attempt
September 30, 2024
5
out of
5
rating by First Attempt
"I recently had the pleasure of speaking with Colin, and I have to say, the experience was fantastic! From the moment he picked up the phone, Colin was professional, friendly, and incredibly helpful. I had a few questions about my policy that I was confused about, and he took the time to explain everything clearly and patiently, making sure I fully understood my options. What really stood out was how calm and reassuring he was throughout the call. Insurance can be stressful, but Colin made the whole process so much easier and even enjoyable. He never rushed me or made me feel like I was just another customer in line—he truly listened and addressed all my concerns. If you ever need help from State Farm, I highly recommend asking for Colin. His customer service is top-notch, and he genuinely cares about getting things right. Five stars all the way!"
We responded:
"Wow! Thank you so much for this amazing review. It is customers like you that make this job so rewarding for all of us. We are so happy you chose Lane Madsen State Farm for your insurance needs here in Dubuque Iowa. Colin Is such a great asset for our agency and customers. We are so excited to have you as a customer now and for years to come. -Lane"
Pauly Bloomquist
September 30, 2024
5
out of
5
rating by Pauly Bloomquist
"Thank you so much for your help with my insurance."
We responded:
"Pauly, The pleasure was all ours. Our team here at Lane Madsen State Farm in Dubuque, Iowa enjoyed getting to help you with your insurance needs and look forward to working with you for years to come. -Lane"
Shannon Johnson
September 30, 2024
5
out of
5
rating by Shannon Johnson
"Great insurance staff!"
We responded:
"Shannon, we might be biased but we couldn’t agree more! Thank you so much for sharing this review and we are happy to help you with your insurance needs here at Lane Madsen State Farm. -Lane"
Etta J
September 30, 2024
5
out of
5
rating by Etta J
"In my experience with State Farm Ins. I am more than pleased with the agent, Colten Jackoniski. He has answered every question I've had and explained it to be sure I understood. Very quick to getting back to me. And has never made me feel a bother, always comments on being grateful for my business. Would highly recommend Colten. 👍👍👍"
We responded:
"Etta, thank you for sharing your amazing experience with Colten and the rest of our team here at Lane Madsen State Farm in Dubuque, Iowa. This job is so fulfilling when we get to hear these type of reviews. It is our goal to help each customer have this kind of great experience. thank you again for sharing and we are happy to have you as such an amazing customer. -Lane"
Cael Sandvick
September 30, 2024
5
out of
5
rating by Cael Sandvick
"Colin Schmit is the best!"
We responded:
"Cael, we couldn’t agree more. Colin is such a great asset and we appreciate you sharing this. -Lane"
Mike Schick
September 30, 2024
5
out of
5
rating by Mike Schick
"It was a pleasure to deal with Colten. He’s very knowledgeable and explained everything so it was easy to understand"
We responded:
"Mike, thank you for sharing your experience with Colten. He is a great reason why our customers continue to do business with us. Our team is so excited to get to help you for all of your insurance needs. -Lane"