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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Meyer

Austin Meyer

June 27, 2025

5  out of  5
rating by Austin Meyer
"The absolute best! They helped me get more coverage for less than I was paying previously, they also explained everything in great detail and made sure I understood every part of my coverage! Would recommend them to anyone who enjoys saving money and having great coverage."
We responded:
"Austin, thank you for the rave review! We are so blessed to have great customers such as yourself! Thank you for trusting Lane Madsen State Farm for your insurance needs! -Lane"
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Kimberly Carter

June 11, 2025

5  out of  5
rating by Kimberly Carter
"Lane was very helpful while exploring different auto policy options with me. He didn’t mind explaining things in detail when requested, and he was very patient while I made my decision. I switched from Progressive and now my car insurance is over $150 cheaper a month! Plus, I got to keep full coverage AND add on roadside assistance, which I couldn’t afford with Progressive. I’m coming back later to discuss Life Insurance policies with Lane and feel like I’m in good hands!"
We responded:
"Kimberly, we thank you so much for this amazing review! It was a pleasure getting to help you with your auto insurance needs well also saving you a lot of money and getting you better insurance coverages! We try our best to treat all customers like they are family so reading. This just makes us feel even better. I look forward to going over your life insurance options with you later today. Thank you for trusting Lane Madsen State Farm with your insurance needs. -Lane"
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Mike Stenseth

June 10, 2025

5  out of  5
rating by Mike Stenseth
"Easy change from our old insurance provider to our new State Farm Insurance agent. Great cost savings!"
We responded:
"Mike, we are happy to hear that your move to Lane Madsen State Farm in Dubuque Iowa was a great one! It’s even better when you get to save money and have great service. Thank you for trusting us with all of your insurance needs. -Lane"
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Rachel Sauer

June 8, 2025

4  out of  5
rating by Rachel Sauer
"This was a pretty fast phone call and he was able to get me insurance rt away and that was affordable. He is a very friendly person and makes it easy to talk with over the phone. He explains things and makes you feel like u truly do matter. Thanks for your great service."
We responded:
"Rachel, thank you for the review. It is always our goal to make you feel comfortable and like part of the family. Thank you for trusting us with your insurance needs at Lane Madsen State Farm. -Lane"
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Patti MacKENZIE

May 20, 2025

5  out of  5
rating by Patti MacKENZIE
"I have been with Progressive for years and through a friend heard about State Farm Insurance. I decided to use 'Ai' app, ChatGPT to research these two insurance companies and one other and State Farm Insurance ranked top! Their customer service team is fantastic and rates are the best overall."
We responded:
"Patti, We are so happy that you chose Lane Madsen State Farm for your insurance needs! We like to live up to our top tier ranking and provide top tier service to all of our customers! -Lane"
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Amanda Murphy

May 9, 2025

5  out of  5
rating by Amanda Murphy
"Lane is the shit!!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! -Lane"
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Andrea Houselog

May 9, 2025

5  out of  5
rating by Andrea Houselog
"Lane is the man!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Steph Bergfeld

May 9, 2025

5  out of  5
rating by Steph Bergfeld
"These guys are the best"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Christine Kemp

May 9, 2025

5  out of  5
rating by Christine Kemp
"Friendly staff!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Tina Jellison

May 9, 2025

5  out of  5
rating by Tina Jellison
"Had fun at community event"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Emily Schmitt

May 9, 2025

5  out of  5
rating by Emily Schmitt
"Amazing!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Brenda Martinek

Brenda Martinek

May 9, 2025

5  out of  5
rating by Brenda Martinek
"Very friendly staff and great office."
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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jportz 21

May 9, 2025

5  out of  5
rating by jportz 21
"Awesome office and very friendly!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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michelle stevens

May 9, 2025

5  out of  5
rating by michelle stevens
"Awesome office space,"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Storey Dreessens

Storey Dreessens

May 9, 2025

5  out of  5
rating by Storey Dreessens
"Nice office space and generous to community"
We responded:
"Storey, your review means a lot to us! I'm pleased to hear you had a great experience with our team. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Lane Madsen - State Farm Insurance Agent, Dubuque, IA"
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Danielle Felderman

May 9, 2025

5  out of  5
rating by Danielle Felderman
"Great service"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Alexandra Karagianis

Alexandra Karagianis

May 9, 2025

5  out of  5
rating by Alexandra Karagianis
"Amazing!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Heidi Hunter

Heidi Hunter

May 9, 2025

5  out of  5
rating by Heidi Hunter
"These guys are the best for all your insurance needs"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Matt Lux

Matt Lux

May 9, 2025

5  out of  5
rating by Matt Lux
"Great people. Cool office"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Chris Tigges

Chris Tigges

May 9, 2025

5  out of  5
rating by Chris Tigges
"Good people, great service!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Melany Dolter

Melany Dolter

May 9, 2025

5  out of  5
rating by Melany Dolter
"They said we’d get a stroke off our Putzin Around if we gave a review! 👍"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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frankie reed

May 9, 2025

5  out of  5
rating by frankie reed
"amazing people! they took care of me and made sure all my needs were met!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
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Janet Mcquillen

May 9, 2025

5  out of  5
rating by Janet Mcquillen
"What an amazing location and staff!!!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Chris McQuillen

Chris McQuillen

May 9, 2025

5  out of  5
rating by Chris McQuillen
"Absolutely amazing to work with! Love them."
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "
Profile photo of Marissa Muehlenkamp

Marissa Muehlenkamp

May 9, 2025

5  out of  5
rating by Marissa Muehlenkamp
"Lovely people, great service!"
We responded:
"Thank you for the outstanding review! We appreciate you trusting Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs! "