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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sabino Ramos

Sabino Ramos

January 13, 2025

5  out of  5
rating by Sabino Ramos
"Lane madsen has super good attitude, great communication"
We responded:
"Sabino, thank you for choosing Lane Madsen State Farm for your insurance needs. I had such a great time meeting with you and look forward to working with you moving forward. -Lane"
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shavbeezy

January 13, 2025

5  out of  5
rating by shavbeezy
"I had a great experience with State Farm, with both Lane and Austin! It was a painless experience and I would recommend anyone to come here."
We responded:
"Thank you so much for choosing Lane Madsen State Farm here in Dubuque, Iowa for your insurance needs! We are so happy to hear about your experience with Austin and myself throughout the process. We look forward to working with you for many years to come. -Lane"
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Alyssa Hennings

January 10, 2025

5  out of  5
rating by Alyssa Hennings
"Very responsive, friendly and easy to work with!"
We responded:
"Alyssa, it was a blast working with you and getting to make sure that you have the proper insurance for your needs. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa. -Lane"
Profile photo of Kate Green

Kate Green

January 9, 2025

5  out of  5
rating by Kate Green
"Very good customer service."
We responded:
"Kate, thank you for that kind words! It is our mission to make everyone feel like family when they call for all of their insurance needs. Thank you for choosing Lane Madsen State Farm. -Lane"
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Diablo Ross

January 6, 2025

5  out of  5
rating by Diablo Ross
"Very professional and it was an easy affordable transition"
We responded:
"Diablo, thank you for choosing Lane Madsen State Farm for your insurance needs. Our goal is to put you in the best coverage for the best price and treat you like family each interaction. Welcome to the family! -Lane "
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Eric Smith

December 29, 2024

4  out of  5
rating by Eric Smith
"Very smooth transition from Progressive. Colton was professional, friendly and informative. Fantastic rates."
We responded:
"Eric, thank you for your review. It is great to know you feel taken care of and informed with the help of Colten. Thanks for choosing Lane Madsen State Farm for your insurance needs! -Lane"
Profile photo of Carol Pinzer

Carol Pinzer

December 20, 2024

5  out of  5
rating by Carol Pinzer
"I was unhappy with my insurance company. I talked with Colton and he quoted me a much better deal. Lane was also very helpful setting me up with the best plan, looking forward to the future with this company"
We responded:
"Carol, thank you for such a great review and for choosing Lane Madsen State Farm in Dubuque, IA for all of your insurance needs! Welcome to the State Farm family, we look forward to helping you for years to come. -Lane"
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Jeffrey Mayer Jr

December 16, 2024

5  out of  5
rating by Jeffrey Mayer Jr
"Start to finish , smooth , pain free , informative interaction with the insurance rep. He was helpful and explained everything to me . Made me feel like a person and not just a number !!"
We responded:
"Thank you, Jeffrey! We appreciate the feedback and kind words about your experience. Welcome to the Lane Madsen State Farm family as we hope you get that experience with each interaction with our office! Thank you for choosing our State Farm office in Dubuque, Iowa for all of your insurance needs. -Lane"
Profile photo of Kathleen High

Kathleen High

December 16, 2024

5  out of  5
rating by Kathleen High
"The agent who set up my account was thorough, patient, pleasant and professional. Many thanks!"
We responded:
"Kathleen, thank you for choosing Lane Madsen State Farm for your insurance needs! We are happy to hear about your great experience and look forward to many more great conversations with you! -Lane"
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Ahmad Sultan

December 13, 2024

5  out of  5
rating by Ahmad Sultan
"Helpful, Informative conversation. Thanks"
We responded:
"Ahmad, thank you for choosing Lane Madsen State Farm for your insurance needs here in Dubuque, Iowa. We are so happy to be able to assist you and your family. -Lane"
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Ken Olander

December 12, 2024

5  out of  5
rating by Ken Olander
"State Farm responded to my inquiry in a timely manner with a very competitive quote. I moved my policies over to them."
We responded:
"Ken, thank you for your review and trusting Lane Madsen State Farm with your insurance needs! It is so great to hear you are happy with your treatment and pricing. -Lane"
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Judy Butler

November 12, 2024

5  out of  5
rating by Judy Butler
"Very good getting my car switched to these people they were very nice and helpful"
We responded:
"Judy, Thank you for sharing your experience. We are so thrilled that it was such a great process for you as we know, shopping for auto insurance can be stressful times. Welcome to the Lane Madsen State Farm family here in Dubuque Iowa. -Lane"
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Michele Nelson

October 29, 2024

5  out of  5
rating by Michele Nelson
"Austin was very responsive and helped me with all my insurance needs. They were able to save me money. They were very honest and did not try to sugar coat what I needed."
We responded:
"Michele, we loving hearing that! Austin enjoyed getting to help take care of your insurance needs. Thank you for choosing Lane Madsen State Farm! -Lane"
Profile photo of Sandra Ruei King

Sandra Ruei King

October 8, 2024

5  out of  5
rating by Sandra Ruei King
"They were extremely professional and helpful, also surprisingly saved me more than 60% of auto insurance. Thank you Austin!"
We responded:
"Sandra, we are so excited to hear that! It’s always an awesome feeling when we can help someone save that much on their auto insurance. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
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Mckaylea Johnson

October 7, 2024

5  out of  5
rating by Mckaylea Johnson
"Great team members and great rates!! Highly reccomend!!"
We responded:
"Thank you for sharing your experience, Mckaylea! We are happy to hear that you enjoyed working with our team and we are thankful you chose Lane Madsen State Farm in Dubuque, IA for your insurance needs. -Lane"
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john cebrij

October 6, 2024

5  out of  5
rating by john cebrij
"Colten was extremely friendly and helpful. He answered all of my questions and concerns and put my worries at ease. I would certainly recommend him to anyone looking for help!"
We responded:
"John, Colten is a great asset to our customers when helping with all insurance needs. These type of reviews give us great joy and we appreciate you sharing your experience with our State Farm office in Dubuque, IA. -Lane"
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Scott Murray

October 4, 2024

5  out of  5
rating by Scott Murray
"Colton was a great guy to help me get the right things for my insurance"
We responded:
"Scott, we appreciate you sharing your experience with Colten in our office here in Dubuque, IA. We are happy to hear that he was able to get you the right insurance for your needs. Thank you for choosing Lane Madsen State Farm. -Lane"
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Shaniece Ruiz

October 4, 2024

5  out of  5
rating by Shaniece Ruiz
"Has been great to work with as I was switching over all my policies to Statefarm. Everything has been a smooth transition. I appreciate this team!"
We responded:
"Shaniece, we appreciate your feedback and trusting us with all of your insurance needs. All of us at Lane Madsen State Farm here in Dubuque Iowa are excited to continue to deliver. Great service for you to come. -Lane"
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Shamika Carmen

October 3, 2024

5  out of  5
rating by Shamika Carmen
"I recently worked with Lane Madsen - State Farm, and I couldn’t be happier with the experience. Nick was incredibly knowledgeable and patient as he guided me through the process of getting my life insurance policy in place. He also helped me secure insurance for my mom, ensuring we understood all the options available. I highly recommend him and Lane Madsen - State Farm for anyone in need of insurance services!"
We responded:
"Shamika, thank you so much for sharing your great experience with our State Farm office here in Dubuque Iowa. Nick is a great asset to our team and customers and we are so happy to hear that he made the life insurance simple and easy for you and your mom. -Lane"
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Jailan Dean

October 3, 2024

5  out of  5
rating by Jailan Dean
"Team is very caring and helpful in finding the right solutions for me and my family."
We responded:
"Jailan, thank you for sharing how great your experience was with our office here at Lane Madsen State Farm in Dubuque, Iowa. It is always our goal to take care of you and your families needs and we are happy to hear that was taken care of. -Lane"
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Carla Anderson

October 3, 2024

5  out of  5
rating by Carla Anderson
"Lane’s team answered all of my questions and made sure I was well informed of my choices."
We responded:
"Carla, we are so happy to hear that your questions were answered and all of your insurance needs were taken care of. Our team here at Lane Madsen State Farm in Dubuque Iowa is excited to help you for years to come. -Lane"
Profile photo of Darlene Schluter

Darlene Schluter

October 1, 2024

5  out of  5
rating by Darlene Schluter
"Very knowledgeable and courteous"
We responded:
"Darlene, thank you for sharing your experience and we are happy to know that our team of licensed professionals was able to provide you with the right information and do so in a way that was appreciated to the fullest extent. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa. -Lane"
Profile photo of Reese Sattler

Reese Sattler

October 1, 2024

5  out of  5
rating by Reese Sattler
"Colten has always exceeded my expectations of an “insurance agent.” Most agents I’ve dealt with are there to write a policy and collect a check, at least that’s what it feels like to me. Every time I have had a question regarding something he has always followed up promptly. After a short conversation it had felt like we could go golfing together and enjoy time together outside of business. I can’t recommend him and his team enough to exceed your insurance needs for you and your family. Great service! Thank you!"
We responded:
"Reese, thank you for sharing how well Colten was able to help you with your insurance needs. All of us here at Lane Madsen State Farm in Dubuque, IA are happy to work with you for years to come. -Lane "
Profile photo of Cheryl Muntz

Cheryl Muntz

October 1, 2024

5  out of  5
rating by Cheryl Muntz
"Colten Jackoniski was absolutely amazing to work with. He went that extra mile to make sure all of my questions and needs were met. Highly recommend!"
We responded:
"Cheryl, it has been a pleasure helping with your insurance needs. Colten is so helpful to our customers and team. Thank you for sharing your experience with Lane Madsen State Farm in Dubuque, IA. -Lane"
Profile photo of Carly Johnson

Carly Johnson

October 1, 2024

5  out of  5
rating by Carly Johnson
"Great insurance and even better staff!!"
We responded:
"Thank you for the kind words, Carly! Like a good neighbor, Lane Madsen Stare Farm is there for all of your insurance needs! -Lane "