Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barb Smith

Barb Smith

August 12, 2026

5  out of  5
rating by Barb Smith
"The team was very helpful and patient during the process of helping me cancel the previous insurance co. The savings was literally half of what I was paying!
Thanks for all your help
Barb s."
We responded:
"Barb, it was such a pleasure getting to help you take care of your insurance needs. It is always our goal to go above and beyond for all of our customers and we are so happy to have also been able to cut your insurance costs in half. Thank you for trusting Lane Madsen State Farm for your insurance needs here in Dubuque Iowa.

-Lane"
Profile photo of Tony Powers

Tony Powers

August 7, 2026

5  out of  5
rating by Tony Powers
"All of our needs were handled with professionalism and attentiveness. Collin worked through all of our questions about home and auto coverage."
We responded:
"Tony, that means the world to us to hear how great your experience was with Colin in our office. Thank you for choosing Lane Madsen State Farm for your home and auto insurance needs.

-Lane"
Profile photo of Kristina Hoke

Kristina Hoke

August 5, 2026

5  out of  5
rating by Kristina Hoke
"Colin definitely went above and beyond and really helped me and was patient with everything I needed I can't believe how much money I saved by switching should have done it a long time ago call and get a quote you never know you may save some money"
We responded:
"Kristina, thank you for sharing the feedback of your experience working with Colin. We are so happy to hear that he was able to save you money and create a great experience. Thank you for trusting Lane Madsen State Farm for your insurance needs."
Profile photo of Rick Baumhover

Rick Baumhover

July 27, 2026

5  out of  5
rating by Rick Baumhover
"Nick Anderson was totally awesome to work with, i have known nick for a few years and i just knew he was amazing, he got back to me the very next morning and i could not be more thrilled to be with state farm."
We responded:
"Rick, Nick is such a great part of our team and why customers love doing business with us. We are so glad to hear that you feel the same way. Thank you for trusting us with your insurance needs here at Lane Madsen State Farm in Dubuque Iowa.

-Lane"
Profile photo of trudy vander weerd

trudy vander weerd

June 24, 2026

5  out of  5
rating by trudy vander weerd
"Excellent response from Lane. He has Gavin set up our policies who treated us exceptionally well. We are very satisfied with our auto, home and liability insurance policies we purchased."
We responded:
"Trudy, thank you for the kind words. Gavin is a great asset to our team and customers and we thank you for trusting our office in Dubuque Iowa for your auto, home, and liability insurance.

-Lane"
Profile photo of Greg Eagan

Greg Eagan

June 3, 2026

5  out of  5
rating by Greg Eagan
"Allstate beat State Farmd price i switched, State Farm beat Allstates price i switched back"
We responded:
"Greg, we are happy to hear we were able to earn your business back here at State Farm!

-Lane"
Profile photo of Esperanza Galvan

Esperanza Galvan

June 3, 2026

5  out of  5
rating by Esperanza Galvan
"I called with payment update and Leticia helped me right away una very professional and efficient manner"
We responded:
"Leticia is a great team member and we are so happy to hear that she was able to be extremely helpful. We appreciate you ensuring your motorcycle with our State Farm office here in Dubuque Iowa.

-Lane"
Profile photo of Aaron Brown

Aaron Brown

May 20, 2026

5  out of  5
rating by Aaron Brown
"Great experience very helpful"
We responded:
"Thank you so much for letting us know about your experience with our office here in Dubuque Iowa. Thank you for trusting our team here at Lane Madsen State Farm for your insurance needs.

-Lane"
Profile photo of Deilis Nelo

Deilis Nelo

May 19, 2026

5  out of  5
rating by Deilis Nelo
"Una muy linda atención, en todo momento estuvo dispuesto ayudarme y respondió todas mis dudas . Lo recomiendo 100%"
We responded:
"We appreciate you sharing your experience! Thank you for choosing to work with our office here in Dubuque, IA for your insurance needs!"
Profile photo of Chelsea Middendorf

Chelsea Middendorf

May 17, 2026

5  out of  5
rating by Chelsea Middendorf
"So happy I started working with Lane at State Farm! Not sure why I waited so long, but when I finally made the switch, it felt like I was working with family. Lane is not just an expert at what he does, he's also so easy to talk to. He's honest, patient, considerate, and meets you where you are. The care and attention to each unique situation and the way he laid everything out were much appreciated. I'd strongly recommend working with Lane Madsen at State Farm."
We responded:
"Chelsea, These kind words mean more than you know! It is always our goal to treat new and existing customers like family and make it a pressure free environment when choosing one is best for you and your family. We are so happy that you chose Lane Madsen State Farm to take care of your insurance needs and look forward to working with you for a long time to come.

-Lane"
Profile photo of Kathy

Kathy

May 14, 2026

5  out of  5
rating by Kathy
"Colin has been very helpful and has great customer service skills. Overall I have been very pleased with Lane Madsen State Farm."
We responded:
"Kathy, thanks for choosing Lane Madsen State Farm for your insurance needs. Colin is such a great asset to all of our customers and we are happy you were able to see that.

-Lane"
Profile photo of Daniel White

Daniel White

May 8, 2026

5  out of  5
rating by Daniel White
"The best!"
We responded:
"Thank you, Daniel! We appreciate you choosing Lane Madsen State Farm for your insurance needs!"
Profile photo of Jennifer Rivera

Jennifer Rivera

May 1, 2026

5  out of  5
rating by Jennifer Rivera
"Thank you so much for working with my price range, and my communication requirements while at work."
We responded:
"Jennifer, it was a pleasure helping you with your insurance needs. I am glad we were able to make it easy around your work schedule.

-Lane"
Profile photo of David Kocol

David Kocol

April 22, 2026

5  out of  5
rating by David Kocol
"He listens, asks good questions to help me determine what coverage is best for my needs. An excellent agent!"
We responded:
"Thank you for the kind words, David! We appreciate you trusting Lane Madsen State Farm for your insurance needs.

-Lane"
Profile photo of Candie N

Candie N

April 20, 2026

5  out of  5
rating by Candie N
"Very happy with my experience with Gavin. He saved me over $1200 a year. I now have better coverage and life insurance outside of work."
We responded:
"Candie, thank you so much for sharing your experience working with Gavin. It is great to hear that we were able to save you so much more money and get your life insurance along with your auto insurance. We are happy that you chose Lane Madsen State Farm for your insurance needs.

-Lane"
Profile photo of ZenGurl

ZenGurl

April 6, 2026

5  out of  5
rating by ZenGurl
"I'm very happy for Colin who was a rockstar in helping me. Thank you Lane Madsen!!!"
We responded:
"Thank you so much for sharing your experience working with Colin in our office. We are happy to have helped you with your home, renters, life insurance here at Lane Madsen State Farm in Dubuque, Iowa.

-Lane"
Profile photo of Ray

Ray

March 24, 2026

5  out of  5
rating by Ray
"Saving big money every month on our 2 vehicles by choosing State Farm ,great experience in dealing with them ,I'm very pleased thanks"
We responded:
"Ray, we love hearing you had a great experience and you are saving money! Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa for your auto insurance needs.

-Lane"
Profile photo of Alyssa Ede

Alyssa Ede

March 16, 2026

5  out of  5
rating by Alyssa Ede
"Colin was immensely helpful & patient!"
We responded:
"Alyssa, calling is such a big part of our team and we are so glad to hear firsthand how much he was able to help you with your life insurance, auto insurance, and renters insurance needs. Thank you for trusting Colin and the rest of our team at Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs.

-Lane"
Profile photo of Wendy Saddler

Wendy Saddler

March 13, 2026

5  out of  5
rating by Wendy Saddler
"Nick was very helpful and knowledgeable and made sure to explain my options for car insurance coverage I switched over from Progressive"
We responded:
"Wendy, we appreciate you choosing to Lane Madsen State Farm in Dubuque, IA for your auto insurance. Nick is a large part of our team and we are happy to hear you had a great experience working with him!

-Lane"
Profile photo of Jay Ilten

Jay Ilten

March 5, 2026

5  out of  5
rating by Jay Ilten
"It has been a pleasure working with Colin and I appreciate his efforts and time on my behalf!"
We responded:
"Jay, the pleasure was ours. Thank you so much for trusting Colin and our team with your auto insurance needs. Our State Farm office in Dubuque Iowa looks forward to helping you with your insurance needs.

-Lane"
Profile photo of Michael Carr

Michael Carr

February 3, 2026

5  out of  5
rating by Michael Carr
"From the moment I answered the call i knew i had made the right choice . Galvin made you feel good about selecting State Farm . Very knowledgeable,warm,listening to you without interrupting you. Professional ,courteous.i actually enjoyed speaking to him . All that he did was spot on . Absolutely no surprises except the quote went down a bit . I would recommend them to anyone and all. See you in see months.
Michael"
We responded:
"Micheal, Gavin is a great asset to our team and we are so happy to hear of the experience you had with him. It’s always great when you get to save money and get better auto insurance all around. Thank you for trusting our office here at Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs.

-Lane"
Profile photo of Maribeth Dzialowy

Maribeth Dzialowy

January 31, 2026

5  out of  5
rating by Maribeth Dzialowy
"Nick is an amazing agent and a great asset to your team!! He went above and beyond to work with me, addressing all of my questions and concerns via calls, texts and emails, all to accommodate MY work schedule. He helped me find the perfect auto and renters policies that suite me and my family. Thanks Nick!!"
We responded:
"Maribeth, it was truly our pleasure getting to help you with your auto insurance and renters insurance needs! Nick enjoyed getting to know you and help you insure what matters most to you. We are happy to hear that he was able to do all of this at your pace. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa for your insurance needs!

-Lane"
Profile photo of sydney hall

sydney hall

January 30, 2026

5  out of  5
rating by sydney hall
"Travis was amazing and was a ton of help"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs!

-Lane"
Profile photo of Xflamz

Xflamz

January 29, 2026

5  out of  5
rating by Xflamz
"Love the guy Travis, great dude fun to work with"
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs!

-Lane"
Profile photo of Kdocrock

Kdocrock

January 29, 2026

5  out of  5
rating by Kdocrock
"Good first time experience with Lane and the State farm team. They worked hard on getting me where I wanted to be with my insurance needs."
We responded:
"Thank you so much for the five star rating! We appreciate you trusting our team here at Lane Madsen State Farm in Dubuque, Iowa to take care of your insurance needs!

-Lane
"