State Farm® Insurance Agent Lane Madsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jordan Giesemann
March 13, 2025
5
out of
5
rating by Jordan Giesemann
"Never had an agent with faster turn around times in every respect of the quoting process. Lane continuously demonstrated professionalism with prompt, experienced responses. If there's a bar, Lane Madsen sets it."
We responded:
"Thank you for the review, Jordan. We appreciate your feedback and are glad to hear how great your experience was with Lane Madsen State Farm in Dubuque, IA. -Lane"
margaret smith
March 6, 2025
5
out of
5
rating by margaret smith
"Great job Nick saving money on car insurance helps too!!!"
We responded:
"Margaret, we are so happy that Nick was able to take care of your car insurance! We appreciate you sharing your experience and trusting our team here at Lane Madsen State Farm in Dubuque, IA! -Lane"
Ernest Lerma
March 4, 2025
5
out of
5
rating by Ernest Lerma
"So thankful to statefarm and Lane Madsen for the great quote on my auto insurance. It definitely beat my previous insurance provider by a long shot. All I can say is awesome.Soon i will be bundling home owners insurance. Thank you so much. I'm saving alot and getting more for my money."
We responded:
"Ernest, we are so excited to have you join the Lane Madsen State Farm family! It makes switching your home and auto insurance even better when you get more coverage from less cost and a great team to come along with it! -Lane"
Jack Noel
February 28, 2025
5
out of
5
rating by Jack Noel
"Called for a quote on my car and house. Was given the quote which was a lot less than I had been paying Allstate. Since I was heading out of town the next day for a vacation I asked if the quote would still be good when I returned. He said it would be good for thirty days. When I returned I gave. Him a call and within 2 hours I was insured by State Farm. It was a great transaction."
We responded:
"Jack, we love hearing reviews like this! Thank you so much for sharing your experience with our office and how great the insurance buying process was. All of us at Lane Madsen State Farm are excited to work with you moving forward. -Lane"
marcus anderson
February 28, 2025
5
out of
5
rating by marcus anderson
"Lane did a wonderful job and educated me through the whole process. He also had the most competitive rate!"
We responded:
"Marcus, thank you for sharing that awesome experience. We are so happy to have you join the Lane Madsen State Farm community. Thank you for choosing our office for your insurance needs. -Lane"
HaroldM_Patriot Achiever
February 27, 2025
5
out of
5
rating by HaroldM_Patriot Achiever
"Nick was professional and great to talk to. The experience was quick and painless!"
We responded:
"Harold, thank you so much for telling us about the great experience you had working with Nick in our office. We always love getting these reviews and are so happy to have been able to help you with your insurance needs. Thank you for choosing Lane Madsen State Farm in Dubuque Iowa. -Lane"
Deb Lavrenz Heaberlin
February 10, 2025
5
out of
5
rating by Deb Lavrenz Heaberlin
"I was looking to switch insurance companies the first of the year. Lane Madsen’s team reached out and were not pushy. Answered all my questions and were very polite on the phone. Thank you for your help, Colten. Happy I made the switch!"
We responded:
"Deb, it was our pleasure getting to help you out. We appreciate you trusting our office to help with all of your insurance needs and are thrilled to hear Colten took such great care of you. Welcome to the Lane Madsen State Farm family. -Lane"
Ebony Marks
February 6, 2025
5
out of
5
rating by Ebony Marks
"Very great price, for insurance!!"
We responded:
"Ebony, thank you for choosing Lane Madsen State Farm for your insurance needs! We appreciate your business. -Lane"
Brandon Weigel
January 31, 2025
5
out of
5
rating by Brandon Weigel
"Austin did an amazing job got me all set up with my new insurance."
We responded:
"Brandon, we are so thrilled to hear about your experience working with Austin. Thank you for trusting Lane Madsen State Farm in Dubuque, Iowa for your insurance needs. -Lane"
Sabino Ramos
January 13, 2025
5
out of
5
rating by Sabino Ramos
"Lane madsen has super good attitude, great communication"
We responded:
"Sabino, thank you for choosing Lane Madsen State Farm for your insurance needs. I had such a great time meeting with you and look forward to working with you moving forward. -Lane"
UKW
January 13, 2025
5
out of
5
rating by UKW
"I had a great experience with State Farm, with both Lane and Austin! It was a painless experience and I would recommend anyone to come here."
We responded:
"Thank you so much for choosing Lane Madsen State Farm here in Dubuque, Iowa for your insurance needs! We are so happy to hear about your experience with Austin and myself throughout the process. We look forward to working with you for many years to come. -Lane"
Alyssa Hennings
January 10, 2025
5
out of
5
rating by Alyssa Hennings
"Very responsive, friendly and easy to work with!"
We responded:
"Alyssa, it was a blast working with you and getting to make sure that you have the proper insurance for your needs. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa. -Lane"
Kate Green
January 9, 2025
5
out of
5
rating by Kate Green
"Very good customer service."
We responded:
"Kate, thank you for that kind words! It is our mission to make everyone feel like family when they call for all of their insurance needs. Thank you for choosing Lane Madsen State Farm. -Lane"
Diablo Ross
January 6, 2025
5
out of
5
rating by Diablo Ross
"Very professional and it was an easy affordable transition"
We responded:
"Diablo, thank you for choosing Lane Madsen State Farm for your insurance needs. Our goal is to put you in the best coverage for the best price and treat you like family each interaction. Welcome to the family! -Lane "
Eric Smith
December 29, 2024
4
out of
5
rating by Eric Smith
"Very smooth transition from Progressive. Colton was professional, friendly and informative. Fantastic rates."
We responded:
"Eric, thank you for your review. It is great to know you feel taken care of and informed with the help of Colten. Thanks for choosing Lane Madsen State Farm for your insurance needs! -Lane"
Carol Pinzer
December 20, 2024
5
out of
5
rating by Carol Pinzer
"I was unhappy with my insurance company. I talked with Colton and he quoted me a much better deal. Lane was also very helpful setting me up with the best plan, looking forward to the future with this company"
We responded:
"Carol, thank you for such a great review and for choosing Lane Madsen State Farm in Dubuque, IA for all of your insurance needs! Welcome to the State Farm family, we look forward to helping you for years to come. -Lane"
Jeffrey Mayer Jr
December 16, 2024
5
out of
5
rating by Jeffrey Mayer Jr
"Start to finish , smooth , pain free , informative interaction with the insurance rep. He was helpful and explained everything to me . Made me feel like a person and not just a number !!"
We responded:
"Thank you, Jeffrey! We appreciate the feedback and kind words about your experience. Welcome to the Lane Madsen State Farm family as we hope you get that experience with each interaction with our office! Thank you for choosing our State Farm office in Dubuque, Iowa for all of your insurance needs. -Lane"
Kathleen High
December 16, 2024
5
out of
5
rating by Kathleen High
"The agent who set up my account was thorough, patient, pleasant and professional. Many thanks!"
We responded:
"Kathleen, thank you for choosing Lane Madsen State Farm for your insurance needs! We are happy to hear about your great experience and look forward to many more great conversations with you! -Lane"
Ahmad Sultan
December 13, 2024
5
out of
5
rating by Ahmad Sultan
"Helpful, Informative conversation. Thanks"
We responded:
"Ahmad, thank you for choosing Lane Madsen State Farm for your insurance needs here in Dubuque, Iowa. We are so happy to be able to assist you and your family. -Lane"
Ken Olander
December 12, 2024
5
out of
5
rating by Ken Olander
"State Farm responded to my inquiry in a timely manner with a very competitive quote. I moved my policies over to them."
We responded:
"Ken, thank you for your review and trusting Lane Madsen State Farm with your insurance needs! It is so great to hear you are happy with your treatment and pricing. -Lane"
Judy Butler
November 12, 2024
5
out of
5
rating by Judy Butler
"Very good getting my car switched to these people they were very nice and helpful"
We responded:
"Judy, Thank you for sharing your experience. We are so thrilled that it was such a great process for you as we know, shopping for auto insurance can be stressful times. Welcome to the Lane Madsen State Farm family here in Dubuque Iowa. -Lane"
Michele Nelson
October 29, 2024
5
out of
5
rating by Michele Nelson
"Austin was very responsive and helped me with all my insurance needs. They were able to save me money. They were very honest and did not try to sugar coat what I needed."
We responded:
"Michele, we loving hearing that! Austin enjoyed getting to help take care of your insurance needs. Thank you for choosing Lane Madsen State Farm! -Lane"
Sandra Ruei King
October 8, 2024
5
out of
5
rating by Sandra Ruei King
"They were extremely professional and helpful, also surprisingly saved me more than 60% of auto insurance. Thank you Austin!"
We responded:
"Sandra, we are so excited to hear that! It’s always an awesome feeling when we can help someone save that much on their auto insurance. Thank you for choosing Lane Madsen State Farm in Dubuque, Iowa for all of your insurance needs. -Lane"
Mckaylea Johnson
October 7, 2024
5
out of
5
rating by Mckaylea Johnson
"Great team members and great rates!! Highly reccomend!!"
We responded:
"Thank you for sharing your experience, Mckaylea! We are happy to hear that you enjoyed working with our team and we are thankful you chose Lane Madsen State Farm in Dubuque, IA for your insurance needs. -Lane"
john cebrij
October 6, 2024
5
out of
5
rating by john cebrij
"Colten was extremely friendly and helpful. He answered all of my questions and concerns and put my worries at ease. I would certainly recommend him to anyone looking for help!"
We responded:
"John, Colten is a great asset to our customers when helping with all insurance needs. These type of reviews give us great joy and we appreciate you sharing your experience with our State Farm office in Dubuque, IA. -Lane"